Friday, December 2, 2011

Plus, they get to write this off!


From: The New York Times nytimes@email.newyorktimes.com
Date: 22 November 2011:
Dear NYTimes.com Registered User,

You previously registered your e-mail address on NYTimes.com. Our records indicate that you did not complete the sign-up process.

To ensure that you can receive important notifications from NYTimes.com, we have updated your account. Need a password?...
 
From: The New York Times nytimes@email.newyorktimes.com
Date: 28 November 2011:
If you are having trouble viewing this e-mail, please click here.

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From: me
Date: 28 November 2011:
you are sending me advertisements now?
 
From: The New York Times nytimes@email.newyorktimes.com
Date: 28 November 2011
Thank you for your inquiry to The New York Times.

Unfortunately, this inbox is not monitored.
 
From: me
Date: 29 November 2011
please take me off the list of people that you spam
 
From: customercare@nytimes.com
Date: 29 November 2011:
Dear DIGITAL CUSTOMER,

Thank you for contacting us and for bringing your communication preferences to our attention. At The New York Times, it is of utmost importance that we serve the individual needs of our customers and potential customers. We are currently processing your request to not be contacted by [Agent to enter mail/phone/e-mail]. Please allow thirty (30) days for the request to be completed.

Your satisfaction is very important to us and we thank you again for your feedback.

Sincerely,
Tabitha Plott
Online Customer Care
The New York Times
 
Oh, well. At least they have a sense of humor.

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