Friday, December 2, 2011

Plus, they get to write this off!

From: The New York Times
Date: 22 November 2011:
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From: The New York Times
Date: 28 November 2011:
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From: me
Date: 28 November 2011:
you are sending me advertisements now?
From: The New York Times
Date: 28 November 2011
Thank you for your inquiry to The New York Times.

Unfortunately, this inbox is not monitored.
From: me
Date: 29 November 2011
please take me off the list of people that you spam
Date: 29 November 2011:

Thank you for contacting us and for bringing your communication preferences to our attention. At The New York Times, it is of utmost importance that we serve the individual needs of our customers and potential customers. We are currently processing your request to not be contacted by [Agent to enter mail/phone/e-mail]. Please allow thirty (30) days for the request to be completed.

Your satisfaction is very important to us and we thank you again for your feedback.

Tabitha Plott
Online Customer Care
The New York Times
Oh, well. At least they have a sense of humor.

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